Everything you need to know about your employer or group dental plan
Everything you need to know about your employer or group dental plan
A Central Hub For Everything Dental
Once your employer or group’s coverage starts all of your plan details and benefit utilizations are fully transparent. All in the palm of your hands.
With the Bento Dental app or Members Portal members can find Bento Dentists, view plan documents, and share your plan with family members and dentists.
Download the Bento Dental app on your smartphone!
Your Bento Member ID
Whether you are visiting a Bento Dentist or going to a dentist out-of-network, your ID is everything your dentist needs to process payments from your plan.
View + Share Plan Details
Know exactly what’s covered by your plan. Your description of covered services is available at any time. View and share plan documents with dependents and dentists.
Your Entire Family
Each dependent has their own Bento ID. View your family’s information directly in the app. Dependents over 19 can download the Bento Dental app and have access to their information with ease.
Pay for out-of-pocket costs directly through the app
Add a credit card to pay for out-of-pocket costs directly through the app when visiting Bento Dentists.
Bento Concierge
Contact Bento Concierge who will help let your dentist know about your new benefit and answer any questions that you may have.
Find Dentists Near Your
Find Bento Dentists and Specialists near you? Dentist not in network? Refer them to join the Bento Network directly in the app.
We're here to help!
Bento is here for you from enrollment through payment.
While Bento has one of the fastest growing networks nationwide and is endorsed by the American Dental Association, it’s still new for some dentists and office staff.
If a dentist is not familiar with Bento, do not worry. Your plan gives you access to Bento Concierge, a dedicated support team that will work with you and your dentist to provide the best possible dental experience at every visit!
Frequently Asked Questions
How do I find my Bento Member ID / Member ID Card?
You can access your digital Bento Member ID card anytime in the Bento Dental App or in the online member portal at members.bento.net.
How do I download the app?
Download for iOS | Download of Android
If you have not yet created a log in, use the email where you received communications regarding your plan.
How do I access the Member Portal?
Easy, visit members.bento.net!
Does my login work for the app and portal?
Yes! Once you log into either the app or member portal for the first time you can then access either system. Make sure to update email addresses for spouses and any (applicable) dependents.
How do I add a spouse/dependents email address so they can access the app or portal?
Adding an email address is easy. As the primary member, simply log into the Bento Dental app or Member Portal find your spouse or adult dependent and add their email address in their information. Your HR department can also do this from their Employer Portal.
Need additional help? Contact smile@bento.net or call 800-734-8484.
How do I find an in-network dentist?
You can search and find in-network dentists in the Bento Dental app and member portal as well as online at bento.net/find-a-dentist (make sure to choose the network assigned to your plan when searching for dentists in your network).
Can I go to an out-of-network dentist?
Yes! You can go to any licensed dentist nationwide however your plan dollars will go farther when visiting in-network providers.
How do I submit an out-of-network claim for reimbursement.
You will receive a reimbursement check within 7-10 business days after we confirmed your claim information. Please confirm that your dentist is out of network and you have paid in full before submitting the claim to us directly. If you need assistance when at the dentist call Bento, at (800) 734-8484, and we will be happy to speak to your dental provider on your behalf.
How can I see my remaining balance towards my annual maximum?
Easy! You can see your remaining balance in the Bento Dental App or Member Portal. You can even see up to date info for covered family members. Want to see even more detail? Click on Receipts and see digital EOBs for each of your appointments.
In the app, click on the Magnifying glass with "+" and you can dig into your plans details.
In the portal, you'll see your remaining balance directly in the main screen once you log in.
